Frequently asked questions

At a location of your choice. Most repairs happen on a customer's driveway or in a workplace car park, but we also work on residential streets provided the vehicle is legally parked and there is safe space around it. The technician needs room to open the doors and set up alongside the panel.

Most repairs are completed in a single visit - typically a few hours for a single panel. Larger or multi-panel jobs occasionally need longer, and we tell you that when we quote rather than on the day.

Not necessarily. Many customers leave the keys and go to work. What we need is access to the vehicle and somewhere reasonably level to work.

Lead times vary by area and demand. We give you a firm date with your quote, so you know where you stand before committing.

No. Our mobile units are self-contained and carry their own power and equipment, so you shouldn't need to provide anything.

Rain rarely stops us. Our technicians can work under cover around the repair area, and we only reschedule in very bad weather - in which case we will tell you as early as we can.

No. Our mobile units have extraction built in to capture overspray, and the area around the repair is masked before any paint is applied.

No - your registration is enough. It lets us identify the manufacturer's paint code and the exact trim variant. The technician then matches the colour to your car, allowing for any fading with age.

The colour is blended outwards into the surrounding panel rather than stopped at a hard edge, so there is no visible join. Metallics and three-stage pearls take more skill to match, which is one reason our technicians train at our own academy.

No. We work directly with Aston Martin, Ford, Mercedes-Benz, Lexus, Toyota and Vauxhall to ensure our methods and materials meet their requirements.

Yes. Every repair is guaranteed for as long as you own the vehicle. If the repair itself fails - lifting, flaking or colour drift - we come back and put it right at no charge.

No. Quotes are free and there is no call-out fee. The price we quote is the price you pay.

We specialise in a focused set of cosmetic repairs: scratches, scuffs, dents and mirror covers. Structural damage, panel replacement and anything involving safety systems needs a body shop, and we will tell you if that is what your vehicle needs.